Will the decks have cellophane wrapping?
Yes—they will be wrapped for protection.
Last updated: September 02, 2018 22:25
Who is the artist?
His name is Srdjan Vidakovic and you can find out more about him at http://vandacards.com/srdjan
Last updated: September 02, 2018 22:25
Can I purchase a box/case to display the full set of The Planets?
Stay tuned for the upcoming add-on announcements to find out more about a display/storage open for the full set.
Last updated: September 02, 2018 22:25
All the LE tiers are full. Is there any other way to get an LE deck/set?
If there are any LE decks remaining, they will be sold after the campaign—more details on this later. I recommend keeping an eye on the campaign as backers will sometimes cancel a pledge and a LE tier spot may open up.
Last updated: September 02, 2018 22:25
Why is Pluto not included in the series?
We have a special plan to include Pluto. It will be revealed in one of the add-on announcements during the campaign.
Last updated: September 02, 2018 22:25
Can I add on Limited Edition decks?
Unfortunately you cannot add on Limited Edition decks. Since there are only 500 LE decks being produced, we are restricting them to no more than 2 decks per backer. The only way to purchase LE decks is by selecting a tier that includes them.
Last updated: September 02, 2018 22:25
How can I get the previous planet LE decks?
If there are any LE decks remaining, they will be sold after the campaign at http://vandacards.com—more details on this later.
Last updated: September 02, 2018 22:25
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.